Privacy Policy

1. Introduction
This Privacy Policy describes how Crux Analytics, Inc. ("we", "our", or "us") collects, uses, shares, and protects personal information of users ("you" or "your") of our website www.cruxanalytics.com.
2. Information We Collect
2.1 Personal Information
We may collect the following types of personal information:

• Name

• Email address

• Phone number

• Mailing address

• Payment information

• IP address

• Device information

2.2 Non-Personal Information

• Browser type

• Operating system

• Aggregate user data

• Anonymized website usage statistics

3. How We Collect Information
We collect information through:

• Direct submissions (contact forms, account registration)

• Automatic collection technologies (cookies, web beacons)

• Third-party analytics services

• Website interactions and transactions

4. Purposes of Data Collection
We use your information for:

• Providing and improving our services

• Processing transactions

• Personalized user experience

• Communication with users

• Marketing and promotional purposes

• Compliance with legal obligations

• Fraud prevention and security

5. Data Sharing and Disclosure
We may share your information with:

• Service providers and vendors

• Payment processors

• Legal and regulatory authorities

• Business partners

• Affiliates and subsidiaries

5.1 Third-Party Services
We use third-party services that may collect, monitor, and analyze data:

• Google Analytics

• Payment gateways

• Customer support platforms

6. Data Security
We implement:

• Encryption technologies

• Secure server infrastructure

• Regular security audits

• Access controls

• Compliance with industry standard security practices

6.1 Data Breach Notification
In case of a data breach, we will:

• Notify affected users within 72 hours

• Provide detailed information about the breach

• Offer guidance on protective measures

7. User Rights and Controls
Users have the right to:

• Access personal data

• Request data correction

• Request data deletion

• Opt-out of marketing communications

• Withdraw consent for data processing

• Request data portability

8. Cookies and Tracking Technologies
8.1 Cookie Policy

• We use cookies to enhance user experience

• Users can manage cookie preferences

• Types of cookies: session, persistent, performance, functional

8.2 Do Not Track Signals
We honor browser Do Not Track settings and provide options to opt-out of tracking.
9. International Data Transfers
We comply with:

• GDPR (European Union)

• CCPA (California)

• PIPEDA (Canada)

• International data protection regulations

10. Children's Privacy

• Our services are not directed at children under 13

• We do not knowingly collect children's personal information

• Parents can request removal of any inadvertently collected child data

11. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices.
12. Policy Updates

• We may update this policy periodically

• Users will be notified of significant changes

• Continued use of the site implies acceptance of updated policy

13. Contact Information
For privacy-related inquiries:

• Email: privacy@[companyname].com

• Postal Address: [Full Company Address]

• Data Protection Officer Contact: [Contact Details]

14. Consent
By using our website, you consent to the terms of this Privacy Policy.
Last Updated: 11/18/24